Once you’ve placed your order with ACQUABOSS, we’ll process and ship it within 48 hours, excluding weekends and public holidays.
During Christmas 2024 Auspost (Australia Post Service) have announced their recommended lodgement dates for domestic deliveries to ensure your shipments arrive before Christmas 2024 across Australia. Please see the key dates below:
Domestic Parcels (Excludes Perth & Darwin)
- Parcel Post: Friday, 20th December
- Express Post: Monday, 23rd December
Items sent to and from Perth and Darwin, please lodge by Friday, 13th December for Parcel Post and Express Post.
Please note we can not guarantee delivery schedule and the delivery time, all order ETA's will need to be directed to Australia Post via 137678 or via www.auspost.com.au website.
We offer the following shipping options across Australia:
- Free Standard Delivery on all orders over $200 AUD.
- Standard National Delivery – flat rate $15 AUD.
- Express Shipping - Offered Price Depending on Weight
Outside of Christmas period we offer the following shipping options across Australia:Standard Delivery Time Frames:
- National between 4 - 7 working days
Express Delivery Time Frames:
- ACT: 1-3 business days
- NSW: 2-4 business days
- QLD: 2-4 business days
- SA: 2-4 business days
- TAS: 2-4 business days
- VIC: 2-5 business days
- NT: 4-7 business days
- WA: 4-6 business days
Please note: Express Shipping is managed by Australia Post and we can not guarantee timings.
Important Shipping Information
All ACQUABOSS orders are shipped via Australia Post. If Australia Post is unable to deliver your order, it will be taken to your nearest post office or LPO for collection. Be sure to track your package using the tracking number provided in your confirmation email.
If your order is returned to us, we’re happy to resend it for an additional standard delivery fee of $15 AUD. Should you prefer a refund, it will be processed minus the original shipping cost.
Need to update your address after shipping?
Unfortunately, once your order is on its way, we cannot change the address. You can contact Australia Post directly at 13 11 18 for assistance.
International Shipping
We offer international shipping to New Zealand and select countries in Asia, including Japan, Singapore, South Korea, and more. International shipping rates are calculated at checkout, and customers are responsible for any customs fees.
Help
Give us a shout if you have any other questions and/or concerns.
Email: info@acquaboss.com
Phone: (03) 9818 1229